What is Root?

Root Biology is a Direct-to-Patient (DtP) laboratory testing and diagnostics company that gives patients pinpoint accurate health results in minutes. By empowering patients with real-time information about their health and determining the root-cause of disease, Root also helps provide insightful information about genetic or familial predispositions in order to make preventive or informed health decisions fast. Root has created a digital healthcare system that works for patients by removing the confusion, hurdles and time associated with medical laboratory testing.

Root Lab Services

Root Cause On-Demand

Fast Services

Root provides fast and accurate answers you can trust.

Don’t have a doctor?

Root will connect you with our medical partners at Wellacy. This service is included in your testing fees. These fees are non-refundable.

Easy and Secure Share

Share your results with your physician for full result interpretation, diagnosis, and health planning.

Root Biology for Physicians

Reference Lab Services

Root Biology is a trusted and accurate resource for physicians and their patients. Physicians can partner with Root Biology for fast and convenient lab testing for their practice helping improve outcomes. With an extensive list of laboratory testing options, Root Biology aims to deliver diagnostic excellence to improve clinical efficiency and care.

Root Lab Services

Frequently Asked Questions

How do I get tested through Root Biology?

Bring your official physician lab order to our facility and will be able to take and process your sample. Don’t have a physician order? Contact our partners at Wellacy!

How do I receive my results?

Once results are available, you will receive notice via email. You will need to sign-up to our patient portal. Turn around times vary per test – from results in minutes to days depending on test(s) selected.

Do I need an appointment?

Appointments are not required, but are highly encouraged.

Billing - How does it work?

At this time our services are cash-based. If you are interested in our services, contact our lab team for more information on our pricing.

Do you accept insurance?

Root Biology does not accept insurance. Tests purchased are your financial responsibility. If you would like to seek reimbursement from you insurance carrier, Wellacy will provide you with the necessary paperwork.

Can I use my health savings account as payment?

Root Biology suggests confirming with your health account administrator to determine if Root Biology related expenses are eligible for reimbursement under your plan. You may be able to submit Root Biology related expenses to your Health Savings Account, Flexible Spending Account or similar accounts for reimbursement.